Associations 101

If you are new to association management and are trying to wrap your head around the industry, the Associations 101 course is a great place to start. The goal of the Associations 101 course is to provide a broad understanding of the nuances associated with working in the world of membership-based, nonprofit associations.

Facilitated by Bob Waller, Jr, CAE, this half-day session will walk you through what it looks like to be part of an association's staff, working with volunteers, understanding the governance structure, and how processes are unique when it comes to the way an association functions. 

Course content includes:

  • The basics of association governance models
  • Working with volunteers
  • Association decision making process

Those that would benefit most from the course are individuals with less than two or three years working with a membership-based association. The course is also beneficial as a refresher and has proven to be idea-generating for those with more experience in the industry.

Upcoming class: Stay tuned for upcoming dates!
Location: AH office - 1120 Rt. 73, Mt. Laurel, NJ 08054 (second floor)
Cost: $149




Facilitated by Bob Waller, Jr., CAE:

Robert Waller, Jr., CAE, serves as president and chief operating officer at Association Headquarters (AH) and has over 30 years of experience in association management. Bob’s scope of responsibility as chief operations officer extends to managing a staff of over 170 specialized association executives, administrators and support personnel and overseeing all company operations.

Bob holds a business administration degree from Castleton State College in Vermont and received his Certified Association Executive designation in 1993. He was awarded the Excellence in Association Management Award, the highest given by the New Jersey Society of Association Executives, the NJSAE Points of Light Award, ASTM International’s Award of Merit and the Chief Executive Officer of the Year from the International Customer Service Organization (ICCO).

Bob has served on the Board of Directors of ASTM International, New Jersey Society of Association Executives (NJSAE), 1st Candle, the AMC Institute, the International Consumer Product Safety and Health Organization (ICPHSO) and the US Chamber of Commerce Institute program at the University of Delaware, and has served as President of the AMC Institute, ICPHSO and NJSAE and chairman of ASAE’s AMC Key Committee.

All attendees will earn 4 CAE credits.